Really nice room. Most staff were friendly. There were more than enough amenities in the vicinity. Breakfast was great as well even though it wasn't a large variety, the nasi lemak is amazing. There was a microwave in the room! The rotary TV wall is very useful. Despite the setbacks, I'd still choose this hotel again :)
Nadya
janeiro de 2025
Recently stayed at [Hotel Name] and overall, it was a comfortable experience. The check-in process was smooth, and the staff were courteous and helpful throughout the stay. The room was clean, well-maintained, and equipped with the essentials. Housekeeping was consistent and respectful of privacy. The location of the hotel was convenient. Other amenities like Wi-Fi and room service worked as expected. Overall, I found the hotel, good value for the price and would consider staying again in the future.
Farahanim
abril de 2025
The front desk staffs were polite and helpful. Room is big and clean. Though came and 1 room wasn't ready, they politely inform and offered to send the room key to us when it's ready. The toilet bidet wasn't working, told front desk and got it fixed immediately. Thank you to the staffs for that day!
Hanisahx
setembro de 2024
The room was okay but the room we stayed was facing roof top no views. Berakfast and location was okay to me.
Yasir
agosto de 2023
Checking in and checking out processes was a breeze. The interconnecting room at level 22 has an ironing board and iron ready while the other room has a hair dryer on top of the ironing board and iron amenity. A plus for a family with hijabi women We love the pool and had a splashing good time. The breakfast had an awesome bread pudding and the food spread was good. Location by grab to Mid Valley was easy and getting a grab car was efficient. A walk to KSL Mall and Menara Pelangi is a short distance away around 10mins. It is also near Banafee Village.
Jamaliah
junho de 2023
Room 1201 & 1203 (Family Suites) cleanliness quite pleasant and huge combine rooms.
Hyatt
dezembro de 2023
Was served by counter staff Anisha who gave us a free upgrade to a twin suite as I requested for a higher floor. Breakfast on first day (30 March) was not very satisfactory but breakfast on Hari Raya was good. There is a cafe downstairs which has quite good food and coffee as well. Rooms are comfortable and clean but still hear the cars zooming past loudly at night. Overall, will come back again 👍
Jaslyn
março de 2025
Room was spacious, there is water dispenser in the room so it saved the trouble of boiling water. Bed and pillows were comfortable.
Yvonne
dezembro de 2022
It was a great experience with one of the most comfortable rooms. I have not heard about the Trove brand before, so I was quite blown away with the facilities. The water cooler especially was super helpful. A constant water supply is important since we don't have water filters in most hotel toilets. The shower was amazing and the beds were super comfy. May family and I fully enjoyed our stay especially after such a long drive to and around JB.
Leonard
setembro de 2024
Big spacious room.Value for money.
Nizam
junho de 2023